Return & Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, unwashed, with tags attached, and in its original packaging.

Returned merchandise must be free from stains, makeup, deodorant, odors, pet hair, or other signs of wear. You’ll also need your receipt or proof of purchase.

To start a return, please contact us at topshawtyyy@gmail.com.

Please note that returns must be sent to the return address provided by Shawty’s Styles after your return request has been approved.

Items sent back to us without first requesting a return will not be accepted.

You can always contact us with return questions at topshawtyyy@gmail.com.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Original shipping charges are non-refundable.

We recommend using a trackable shipping service for your return. Shawty’s Styles is not responsible for return packages that are lost or damaged in transit.

Damages and Issues

Please inspect your order when you receive it.

If your item is defective, damaged, or you received the wrong item, please contact us within 5 days of delivery so we can evaluate the issue and make it right.

Please include your order number and clear photographs showing the issue.

If the error is ours, Shawty’s Styles will cover the applicable return shipping costs and provide a replacement, refund, or other appropriate resolution.

Exceptions / Non-Returnable Items

Items marked Final Sale cannot be returned or exchanged.

Gift cards are also non-returnable.

Sale or promotional items may be designated Final Sale. Any Final Sale designation will be clearly disclosed before purchase.

Exchanges

Because inventory and sizes may be limited, we cannot guarantee direct exchanges.

The fastest way to receive another size or color is to return your original item, and once the return is approved, place a separate order for the replacement item.

European Union 14-Day Cooling-Off Period

If merchandise is shipped into the European Union, customers may have the right to cancel or return an order within 14 days as required by applicable law.

Returned merchandise must still be in the same condition in which it was received: unworn, unused, unwashed, with tags attached, and in its original packaging.

Refunds

We will notify you once we have received and inspected your return and let you know whether your refund has been approved.

If approved, your refund will be issued automatically to your original payment method within 10 business days.

Please remember that your bank or credit card company may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at topshawtyyy@gmail.com.